Contact Us

We look forward to hearing from you! And we’re so glad you’ve found us.

 

Questions about your order or shipping?

  • 95% of questions are answered in our FAQ
  • Email Faryn (she’ll reply within a couple of days)
  • Call us in the studio: (510) 984-0487
  • We do most customer service, making, and shipping on Mondays and Thursdays

 

Trouble checking out?

  • Email Faryn or call us for live help: (510) 984-0487
  • Attach a screenshot of your problem. CMD-SHIFT-3 on a Mac.

 

Need a big batch of custom goods?

  • Take a look at our bulk tiny mail offerings and other promo goods. Fill out a custom goods request form, or email Faryn directly with your big idea. Please note that we generally cannot take on custom/bulk jobs smaller than $500 minimum price.

 

Want to sell our goods in your shop?

  • Submit a request for wholesale info, and Adrienne will get back to you ASAP with more info.
  • Email Faryn or call her (Mondays and Thursdays) to place your first order: (510) 984-0487
  • Please note: our Letters To My series is distributed by Chronicle Books/Hachette

 

Want to feature one of our products or projects? Need images or info for an article?

  • Email Faryn or call her (Mondays and Thursdays) to request info (510) 984-0487

 

Want to talk with Lea about something awesome that she will love?

  • Email Lea. She’s available for lectures, teaching, teacup consultations, and a bunch of other creative services.

 

Want to send us a letter? Awesome. We love mail.

Send to:

337 15th Street
Oakland, CA  94612

 

Want to say hello in person or purchase something at our Oakland shop? 

Find us Mondays and Thursdays (9-5), with additional hours coming soon!

337 15th Street
Oakland, CA  94612